Jay Oppenheimer, April 2017
Caroline was a pleasure to work with as she knows the market and was well versed on the peculiarairities of Quail Run. She is resourceful, hands on and ready to roll up her sleeves (so to speak) to meet workmen and inspectors. She is a good communicator and negotiator. I can’t say enough good things about her.
user0882333, February 2017
I purchased my condo with support from Caroline. Less than a year later, I relied on Caroline to sell my condo due to relocation. Caroline walked me through both the purchase and the sale experience…I couldn’t have asked for better support on both transactions. Thanks Caroline!
nmsaddlebum, December 2016
Caroline Russell came recommended to me and had far and away been the most knowledgeable, professional and hard working realtor I have ever dealt with. I highly recommend her. She guided my house through a difficult sale. I do not believe the sale would have ever made it to closing had it not been for her expertise and knowledge. I will be forever grateful and so thankful. Whichever side if the real estate transaction you find yourself, you will be fortunate if she is in your corner.
revpeggy, December 2016
I had known Caroline in another context but was extremely impressed with her professionalism, kindness and extra effort. I was represented by Caroline Russell as the seller. She listed my house and counseled me on the sale price. She was accessible at all stages of the transaction. I would highly recommend Caroline Russell.
gacaldwell, November 2016
Caroline helped get me into a house in three weeks time…quickest closing on record, and I couldn’t be happier! Now if only she would come and unpack all the boxes for me! Seriously, I have recommended Caroline to many friends, and have bought and sold other properties with her since 2013. She’s the best in the business!
jdulaney27, November 2016
Caroline Russell is a professional in Real Estate who understands the market and will represent your property with a hands on approach. She sold my home in Santa Fe in a few weeks and was on site during all inspections with the city. She is a straight forward person who cuts to the chase. I would recommend Caroline without hesitation to all serious sellers of homes.
Women’s Council of Realtors, November 2016
We appreciate the time you devoted to leadership and the presidency of Women’s Council of Realtors. And we thank you from the bottom of our hearts for your continued service to our wonderful organization.
M.Brown, October 2016
Thank you for your cheerful, conscientious aid and professional acumen in helping me make my Santa Fe dream come true! I hope our paths will cross again.
Giovanni C. Pacheco, October 2016
Thank you, Caroline!!! I can’t say enough about this sophisticated real estate marketing professional.
While I was born in a small New Mexican ranching community, I was never raised there, living most of my youth and professional life in large urban areas. As I approached retirement, a change of pace was needed… Santa Fe seemed to fit the bill, albeit somewhat adventurously given where we would be moving from.
My wife and I met Caroline on our initial exploratory visit to Santa Fe. We had found an intriguing listing of hers on-line and reached out to her. It turned out that particular home would not work for us, but we found in her someone who took a deep interest in our wants, and needs, and our desired post-retirement lifestyle.
Caroline excelled in marrying an intimate knowledge of Santa Fe with a strong appreciation for the transitions we were be going through – geographically, culturally and life stage – guiding and honing our search for a home with the attributes and aesthetics that would meet our needs. She was diligent, patient, working hard with us, drilling down and gaining the personal insight that led to several appealing options, including the one we eventually purchased. Aside from assisting us find our home, it was through working with her that we became firmly convinced that Santa Fe was indeed where we wanted to settle.
It was a pleasure to experience and watch Caroline shepherding our purchase through its conclusion. No detail was minor to this problem solving pro. A case in point, she discovered an unresolved issue with a shared well. She took it upon herself to investigate it, to understand the arcane regulations governing shared well rights, and resolved it to our benefit as well as other homes drawing from the same well. This commitment to us through the entire purchase cycle was special, unseen in numerous other real estate purchases I’ve made.
I highly recommend Caroline. She is a consummate professional and joy to work with.
gmwtwe, October 2016
We thoroughly enjoyed working with Caroline. She worked very hard to make sure both our purchase and sale went through without a hitch. She even spent a day trying to ensure we had the correct well number. Her advice was very helpful in guiding us through the process. When we had an issue getting a broken pipe on our property fixed she made sure the prior owner paid for it since they forgot to disclose the break. We will recommend her highly and will use her again.
dianakbrown, September 2016
Caroline Russell is a fabulous agent. I would not hesitate to use her again or to recommend her to friends and family. She managed our transaction smoothly and professionally from start to finish.
bsheep5050, September 2016
Caroline’s approach to seeing a home is just that; she is selling a home, not a house. Her style is comprehensive, engaging, personable and always professional. She is hands-on in terms of showing the property, helping potential buyers envisioning how they might live there and presenting the property as if it were her own. You could not seek or find a better representative to sell your home than Caroline.
salquilts, July 2016
We got Caroline’s name through our daughter and it couldn’t have been a better choice. Made our home buying process easy and was always available to answer questions and keep us calm through out the “ordeal.“
user0882333, June 2016
Caroline helped me both find a home and through the purchase process…she kept things on track and communicated with others on my behalf. I would not use any other realtor…Thanks again, Caroline!!
kernkt, June 2016
Caroline bent over backwards to get me ready to show my property and make the sale happen. She gave me advice every step of the way and made sure lots of details were taken care of at the end. She also took care of many small tasks while the house was on the market. She’s the best!
J. Young, May 2016
Excellent job! I wanted to repeat what I have said many times. You did an excellent job in selling our house. I won’t repeat all I have said over the past couple of months, but just know that when the opportunity rises, I always tell everyone that you are the best realtor in Santa Fe.
J. Hanson, March 2016
Caroline was very professional, knowledgeable and smoothed out any bumps we hit through the process of selling our home. The home listed and sold in a remarkably short period of time!
Jessica Foret Wax, March 2016
Caroline is absolutely fantastic. She was extremely knowledgeable and always had our best interests at heart. Caroline is truly a high quality person, and it shows.
doc4jazz, February 2016
Caroline was unlike any other real estate professional with whom we have worked in the past. She was responsive, patient, knowledgable, accommodating and very professional. It was a true pleasure working with Caroline and we will continue to refer friends to her as they search Santa Fe for a home. Caroline has even taking the extra step of having our lights turned on upon our arrival to our new home. Since we live out of state, her organizational skills and willingness to go the extra mile was very comforting and reassuring.
L. Wurts, October 2015
A great experience with a consummate real estate professional. Caroline educated us on on the Santa Fe real estate market, presented us an outstanding portfolio of perspective homes, and worked through a complex negotiation. In the end we could not have been happier. She is responsive, oriented to detail, and will work day and night to please her clients. Also she has a wealth of knowledge and an unbelievable array of contacts and resources.
L. Caflisch, September 2015
Very enthusiastic and knowledgeable while showing our house. Expressing a genuine fondness for the house we wanted to sell, an attitude that certainly captivated the potential buyers who visited our property. Only two months on the market, she helped with her unique expertise to negotiate a deal, culminated after on more month in a sale satisfactory ( we think ) to both parties : sellers and buyers. Always available, even in the evenings, by cell-phone or e-mail, every time we asked for her advise. She also patiently helped us through the complicated bureaucracy of a passage of property. For everybody who wants to sell or buy a house in Santa Fe, we would highly recommend Caroline Russell!
Giovanni Pacheco, September 2015
In our planning for a post retirement home, we knew that we would need someone that was not only able to understand our needs, but also meet our expectations in bringing my search to a successful completion; our being on the other side of the country would not make this easy. Caroline delivered in every respect…patience, professionalism, exceptional competence, trust and with humor in the face of some daunting challenges. With enduring patience and exceptional insight, Caroline helped us find our future home.
But then the fun began, it appears that when our home and others were built the builder failed to follow through to ensure that water rights were properly recorded. Caroline took charge and began a journey through the bureaucratic maze of state government, and global outreach to the other homeowners, to ensure that the title and rights were properly researched and subsequently recorded…not just for us but also for the others with whom we would share the well.
Throughout this amazing effort Caroline kept us up-to-date on her progress, alleviating stress with her dogged determination and humor. We cannot call Caroline a real estate broker, it is just inadequate; in this field, she has no peer. In the end, all went well and we now own our retirement home and have a new friend.
Andreas Kurz, August 2014
Caroline is the best broker in the industry. We have bought and sold 4 homes in the last 19 years and no one comes even close to Caroline. On our last home we had 4 other real estate agents for nearly 3 years and when Caroline took the listing, she got 3 offers in 3 months. She is most conscientious, professional, hard working real estate agent I have ever worked with. She doesn’t miss a beat and is courteous and the pure professional. I only wish I could have worked with her on my other 3 homes. She is the best, hands down.
Michaelann Cavazos, Los Alamos National Bank, July 2014
Caroline, I wanted to thank your for everything you do for this community. I can only hope that someday I’ll make as big a difference as you do! You are awesome!
Patricia Mango Arizu, November 2013
We very much appreciate all your efforts in helping us settle into our new houses and lives in wonderful Santa Fe. And we thank you for helping us find a happy ending with each house.
Paula Rustan, October 2013
Thank you so very much for all your hard work, insights and guidance – all leading to the sale of my house so quickly (really in record time!). You were truly a wonderful and highly professional guide. I can’t help thinking that the sale would not have happened with any other realtor in Santa Fe!
Ann Caldwell and Lucy Scott, July 2013
You truly are “One in a Million.” Your integrity in working with our sellers truly sealed the deal, I am quite sure. You are selfless and so wonderful to know.
Alexa & Brad Hokanson
Caroline is a breath of fresh air in real estate and it’s clear why she’s an award winner. Her professionalism surrounds her totally positive approach. She’s knowledgeable and attentive to a broad range of techniques. During our home sale she demonstrated an innate ability to communicate details with precision timing. Caroline is a first rate choice in the business. ‘So glad we found her!
Marilyn & Bob Klein
Thank you! Thank you! Thank you! for persistence, friendship, excellent taste, knowledge and great advice.
Sabrina & Russ
Thank you for all your help in finding our new home. It was really wonderful working with someone whose abilities and knowledge were so superb, especially when we were so far away for so much of the process. We couldn’t have made a better choice in homes or realtors!
Thank you for all of your help in finding my new home. It is so beautiful here and really feels like it will be a good community. And thanks for holding my hand and looking out for me during the closing.
George A. Pelletier
You were as thorough and professional as anyone I ever dealt with in the real estate business.
Outstanding! I felt you treated me not only as a client, but as a friend. Your follow-through was prompt and you were very resourceful in dealing with issues that arose during the transaction. I would recommend you to anyone, and without hesitation, who is looking to buy or sell a home.
JB & AM, Palm Springs, California
When looking for a Realtor, it is very difficult to know exactly who you are working with and what they will do for you. We found Caroline after a search through the www.santafesir.com website. It was very important for us to find a Realtor(s) with a good web presence as well as a good understanding of Santa Fe and it’s neighborhoods. Caroline stood out from the crowd – tight website, excellent track record and one thing many others don’t have – personality! I think one word sums up our overall experience – professionalism. We would have no hesitation in recommending her to others and will definitely work with her again in the future.
Erin & Don
Thanks for all your help in our house-hunting effort! We’re almost settled in – you are greatly appreciated.
Ron Burkard, Executive Director, World Neighbors
This is to let you know how pleased we were with the professional and competent manner in which you handled the sale of the condominium we recently inherited from one of our longtime donors. We were impressed that you obtained a buyer (who actually bid more than our asking price) after one Open House. This helped us realize the maximum amount from the property, which per the donor’s intent will be used to further our work in rural communities in Latin America, Africa and Asia.
You not only sold my house in seven weeks, but exhibited expertise, care and will in every way. You were very easy to communicate with, paid close attention to minute detail, including marketing, and aggressively got the job done. I highly recommend you.
Gil & Sue Martinez
We would like to thank you for the wonderful job you did in helping us sell our home. We always felt that you truly listened to us and always had our best interest at heart. Your professionalism, knowledge of your industry, patience (when we had little), empathy and all around positive attitude was a life saver during a stressful time in our lives. We would not hesitate to recommend you to anyone looking to sell their home.
Your very accurate pricing of our house resulted in a sale much quicker and at higher value than expected.
You were the best!
Eric & Tanya Jones
You were awesome – genuine credits to the profession!
Malie & Richard Griffith
You are exceptionally professional, productive and a joy to work with!